Contact

Talk to support

Every message is read by a person. Include your account email and, if something is broken, the channel name, the device and the time it happened — that alone cuts most tickets to a single reply.

Faster than emailing

• Setup steps and current codes are on the install guide.
• Subscription status and renewals are in your account area.
• Common questions are already answered on the FAQ page.
• Buffering only in the evening is nearly always local congestion — try Ethernet first.